We are here for support

June 6th, 2017


Sorry for the inconvenience caused by the D7 firmware.

Although we have released a new firmware which does solve some issues, there are still some. I’ve recorded every issue we’ve found, we have resolved some of them. Thanks for helping us to solve these issues. Tomorrow, we’ll release a new firmware. This one is for the battery usage app, for battery life issue.

I just read something useful. +Jiantree * He found a way to solve the Auto-wake-up feature, after firmware update, you just need to long press the power button to cut off the power, and then this feature will work again.

Thanks for his help, we are also working on this, hope this help.

And about June 6 or June 7, we’ll release another firmware. This one focuses on the issues we’ve found.

Sorry again. If you have any questions, you can leave a comment below. Thanks.
Have a good day.

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  • Beps74

    Jun th, 2017 8:07 PM Reply

    Hi, I’m looking for the following firmware for my watch:
    Do you know where to find me?
    Thank you

  • maxime

    Jun th, 2017 12:26 PM Reply

    i have a no.d7 and i want to update the firware and it’s not working

    • Jon

      Jun th, 2017 4:05 PM Reply

      Hi maxime, we’re testing a new firmware, if it goes well, we’ll release it on Monday. Sorry for the inconvenience.

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