NO.1 F4 important updates

The new firmware is just released. We have made some important updates in this version.

  1. Long press the key button to enter the menu;
  2. Double click to exit the swimming mode
  3. Improve the dynamic heart rate monitoring
  4. Data report of sleep monitoring on F4

This is the main updates, any issues feel free to comment.

 

140 thoughts on “NO.1 F4 important updates”

  1. Avatar

    I’ve just updated it from in-stock 0.1.8 version and seen the improvements.
    I’d like to ask a question. Does “Auto wake up on hand flip” function work on this firmware? Because mine didn’t work since I bought. Is it only on mine or needed to upgrade future firmware? Best

  2. Avatar
    Panato Demis

    I just update my F4 but the double click to exit the swimming mode isn’t the solution. The device isn’t able to register all the swimming session.

  3. Avatar

    Hi, I updated the firmware from 0.1.8 version to the latest. My issue is that now the height in outdoor menu is not being displayed correctly now. Earlier it was 222 m and now it’s incorrect 2170 m. I am running Android Nougat, latest version of Fundo Pro, Xiaomi Redmi 4x

    1. Avatar

      Hello Kamil, yes, we also received such report. Thanks, we are going to release a new version, we’ll see if this one fixes it. Any questions feel free to comment.

  4. Avatar

    Hi, is somewhere a link to download new firmware, because through Fundo app was ended on connection problem. Thanks

      1. Avatar

        I have now FW version 0.1.8 and App version 1.2.4.
        After restarts and bindings it is still same. On “Firmware upgrade” screen is shown 0% and on the phone notification bar is line “Upload failed / DFU process failed”.

          1. Avatar

            After a manual reflashing of the firmware version 0.1.8, it was already upgraded to version 0.2.2 over the Fundo app.
            But the problem with the altitude is the same as others.

          2. Avatar

            Hello OMdra, after flashed the 0.1.8 firmware, don’t upgrade it. We’ll keep working on this.

  5. Avatar
    Jose Miguel Gomez

    Hi.
    I want to know if it is possible to modify the brightness of the screen of the F4, which is quite low.
    And I want to offer myself to improve the Spanish translation, which now has many errors.
    Thank you.

    1. Avatar

      Hello Jose, sorry, firmware update can’t improve the brightness. About the translation, thanks, I’ll ask our engineers whether we can change the translation. 🙂

  6. Avatar
    Jose Miguel Gomez

    Hi.
    FunDo presents a problem when it loses connection to the F4 (for example, when the F4 runs out of battery).
    I think FunDo is continually trying to reconnect and consume all the phone’s battery.
    Thank you.

  7. Avatar

    Hello Guys,

    i bought 2 of these bracelets, one has low bright screen and long battery and the other is brighter and it barely lasts 1 day..

    I had firmware version 2.2 , I noticed that changing main screen ( the one that shows time, steps , calories etc) with the simple clock it now lasts half day more.

    I have downgrade the firmware to the version 1.7 and i am checking if the battery lasts bit more with the main screen with all the data… but i am afraid that it will not change anything.

    Please is there any solution? modify bright or something?

    1. Avatar

      Hello Juan, it seems that it is not the firmware issue, but the battery. If the old version doesn’t work for you, then this is the battery problem. I can’t help you please turn to the seller for help. :/

  8. Avatar

    I’ve same problem as Kamil after updated firmware v.0.2.2. the height in outdoor menu is not being displayed correctly. Earlier it was 30 m and now it’s incorrect 300 m.
    I bought 2 pieces one show attitude 30 m. (v.0.1.8) another show 300 m.(v.0.2.2).
    The air pressure are almost the same at 1010 hpa.

      1. Avatar

        Hi Jon,

        Are there any plans on deploying a new firmware update? It would be super-cool if the height problem got fixed to what it was showing on 0.1.8 version in next release, because now in version 0.2.2 sleep tracking works, although it wasn’t working in 0.1.8.
        Cheers,
        Kamil

          1. Avatar

            Do you have news about the fix for the problem with altitude and weather? We waiting it. Thanks

  9. Avatar

    Hi I have question about the operation of the band. In random times (at least I haven’t figured out a specific period), the band vibrates and displays a round icon with a “tick” inside.
    Could you tell me what is this? It is not mentioned anywhere in the manual or documentation. I have firmware version 0.2.2

    1. Avatar

      Hello Dimitris, the ‘tick’ symbol means that you reach your daily goal.(steps) It reminds you that you have achieved the goal of exercise.

      1. Avatar

        Ok thanks! It would be good to provide a new structured documentation with all missing information that is gathered from comments in order to avoid such questions

  10. Avatar

    I’ve just unpacked the No.1 F4 for 2 days. The battery was claimed that it can be stand by for 7-10 days, but for me it is only 1 or 2 days has running out of battery even when I turned off the notification. Could you help me about this?

    1. Avatar

      Hello Tui, this kind of battery issue, it is the hardware issue, please contact the seller for help. 🙁 Sorry for the inconvenience.

  11. Avatar

    I have the same problem. The watch doesn’t wake up on turnaround. I need to touch it for it to wake up.
    Is there an easy fix or should I just return it?

    1. Avatar

      Hello Brent, first, go to the Fundo Pro settings, tick up the auto-wake-up feature. If it still doesn’t work, make a reset, and then enable the feature again.

      1. Avatar

        Hi Jon… thanks for your reply.
        But I can’t find this setting (auto-wake-up) anywhere in the app to automatically turn on the watch. Please tell me where I should be looking.
        App ver 1.2.6
        Firmware 2.2

  12. Avatar

    Hi again Jon.
    I’ve tried that setting quite a few times and it didn’t work.
    I reset the watch.
    I deleted the app and reinstalled it again.
    I then paired the watch and phone again…. and none of this helped.
    This feature hasn’t worked since I unboxed the unit.
    Does this mean that the watch is faulty and should i rather return it?

    1. Avatar

      Ah, Brent, sorry for the inconvenience, yes, as your description, this product is faulty. Please contact the seller for help.

  13. Avatar

    I have just bought the F4 smart watch and downloaded the FunDo Pro app. My impressions:
    1. Can anyone please explain me how to monitor sleep on F4? I have been wearing it for 3 days now, but not sleep data is recorded. Is there any setup required? Or I have a faulty device?
    2. Also, the pedometer overestimates daily step count. Ie, if I am standing still washing dishes, the hand movement will activate the acelerometer and input as steps. Perhaps the sensitivity is too high has to be reduced in the next firmware upgrade.
    3. The heart rate test is set to measure every 60 minutes, all day, but so far, not a single automated measurement has been done. I have to manually enter the menu and measures. Also, Syncing between the watch and the app in not occurring. I have to press the sync button in the app to sync data.
    4. I would like automated BP and oxygen sats funtion be incorporated in future upgrades as there is already for HR (but functional please!)
    5. A link to an email for contact would be interesting in the “about” section of the app.

    1. Avatar

      Hello rodrigo,

      1, Did you try to update the firmware? Wait, does the raise hand feature work? First, update the firmware to see if it works, but if the raise hand feature doesn’t work, then it is the hardware issue.

      2, the pedometer, the G-sensor depends on the hand move.

      3, yes, I received some reports about this, just update to the latest firmware.

      4, thanks for your suggestion, sorry, F4 can’t support this. 🙁

      5, you can go to Google Play and leave your comment there. 🙂

  14. Avatar

    Another issue, when power off the device in settings option, when it wakes up again, it is frozen in the main screen even if you have unselected that option. so it is consuming battery very quick.
    I am using last firmware version.

    please for future firmware update, put just another main screen with just calories and steps and the time. and also put a whole menu just for steps count.

    Any idea when the new release is going to come?

    thanks.

    1. Avatar

      ummm, hello joe, I’m sorry about this, because F4 doesn’t support custom sleep. 🙁 But there is a trick, you can manually change your phone’s time, after synchronization, you can’t disconnect it. And you can wear it when you go to bed, the sleep monitor will work as it should be.

  15. Avatar

    Hi jon, the auto wake up is not working for me.. already update with 2.2 version. I tried enable and disable raise hand still not working already connected to fundo too.. what should i do jon??

  16. Avatar

    Hi Jon
    I accidentally canceled the firmware update. I can’t turn on the watch. What do I do? ?

      1. Avatar

        Hi I’ve just bought this watch. How do I go about using the sleep results option? I’ve had 3 nights sleep & it’s not tracked 1? Please help. Thanks

          1. Avatar

            The sleep monitor works during 9:00 pm. to 9:00 am. Do you wear it at night? BTW, does the pedometer work well?

          2. Avatar

            Hi yes I wear it during the night, I’ve done the update also. Is there something I need to do to actually make the sleep mode work? Or just wear the watch as I’m doing? It’s not working at all though? Yes the pedometer works fine & all the other bits, blood oxygen, pressure ect just not the sleep mode? Thanks

          3. Avatar

            Hello Jenna, did you check the sleep monitor in the bracelet? Is there any data?

          4. Avatar

            Sorry, still no answer/solution from our engineers. Any news I’ll keep you updated.

  17. Avatar
    AbueloDelClan

    I suspect that the app don’t access to the info of the gps. Because the altitude, the uv and the weather is always the same and is not real information.
    Other smartbands can take blood pressure hourly… why not take it in account for a new firmware version?. Thanks.

  18. Avatar
    Jose Miguel

    Hi. Is it possible to close the FunDo application? It always remains in the background. This is necessary for notifications to work, but it should be possible to close the application. For example, I have a scale with Bluetooth and it does not work because FunDo and F4 have picked up Bluetooth. If I uninstall FunDo, the scale works for me, but I lose the data that FunDo had saved.
    Thank you

    1. Avatar
      Jose Miguel

      I reiterate my offer to perform the translation of the application into Spanish in a disinterested way.
      Regards

      1. Avatar

        Thanks in advance for your help. If we’ll release the Spanish version, we’ll ask for your help. 🙂

  19. Avatar

    HI
    I just bougt th f4 smart band. It is possible to fix maybe in next update sleep function for night workers not only 9:00 – 9:00. Can you explaned what is raise hand function and how its work. thanks

      1. Avatar

        Not being able to record sleep outside 9pm and 9am is my biggest issue. Be nice if u guys could make it useful for those of us who work nights.

        1. Avatar

          Hello Jacque, I’m sorry for the inconvenience, this watch does not have an option to turn on/off the sleep monitor. But as you know this watch supports 12/24 hr format, if you set your phone am as pm, then you can use the sleep monitor in the daytime.

    1. Avatar

      Raised hand function means, when you raise your hand on which you are wearing the watch, the display glows and
      You can read the data and after few seconds the light goes off

  20. Avatar

    Hi Jon,

    Since updating the FunDo Pro app to 1.2.8 I’m having big problems with the bracelet loosing bluetooth connection each time the display of my smartphone goes off. I’m using Xiaomi Redmi 4x on Android 7.1.2. The firmware is: 0.2.3. I set FunDo as guarded application so it would continue to work in the background, while the display gets turned off. But still the blueetoth connection is getting lost every time. Could you help with this problem?
    Sincerely,
    Kamil

  21. Avatar

    Hi Iam using F4 for 5 days now, I noticed the steps are counting while Iam driving . And so far it has not tracked my sleeping data. I just upgraded the app, got the sleep icon under health sub menu. What should
    I do to make the watch record sleep data. Thanks

      1. Avatar

        Can this watch start recording sleep data ? Any option to limit the watch from counting fake steps or simple hand movements traveling by car steps too? These are the only issues I face.

        1. Avatar

          Hello Owaiz, yes, this watch supports sleep monitoring, it will record from 9:00 pm. to 9:00 am.. But I’m sorry, the pedometer is a bit inaccurate.

          1. Avatar

            Thanks for replying Jon, Iam using this for 10 days but it’s not recording my sleep data. Is there a way where I can make it record my sleep data ?

  22. Avatar

    Hallo i have just bought the f4. I wanted to have the pulse the whole day long. But it seems that it not functions. Only the manual pulse is in the statistic. Training also not put the pulse into a statistic. How can i fix it?? I have firmware 0.2.3…
    I like the bracelet but the whole day pulse function is the most wanted one. So how can it change???
    Thx

  23. Avatar

    The main reason I chose the F4 is the weather update. I figured it wouldn’t be perfect. I just wanted to a general idea of the weather outside before I get out of bed. So far, it only shows in celsius, and it always gives me a message that “this function is not supported.” The temperature reading has changed sometimes, just no where near accurate, not even close. In fact it ususlly reads 46-64 degrees. Any idea if a future update will fix the weather? And yes, I have updated, and all other functions works as expected. Overall, I am very happy. All functions seems to be very accurate. I just would like the weather to work.

  24. Avatar

    hello, i have bought f4 watch and it works great, except notifications, they are always shown in chinese language… is there any solution?

    1. Avatar

      Hello Mateo, notifications support multi languages. Did you try to change the language setting in your phone? Change to another and then back to yours. After synchronization, the notifications will change to your language.

      1. Avatar

        Thank you for fast replay. I have try 3 different languages on my phone, and resseting the watch, but notting seems to work..

          1. Avatar

            I use English as my main language on phone… Yes, notifications still in Chinese… I can send picture…

  25. Avatar

    Why sleep monitor only work within 9pm to 9am? I really need it could work 24/7 because i rarely sleep at that time…

      1. Avatar

        OK, but on which screen? I have set the main screen of the F4 to analog clock and I cannot find the information about my steps.

        1. Avatar

          Sorry Dario, you need to go to watchface settings, change to the one which supports steps display. 🙂

          1. Avatar

            How do you change clock faces on the device I can’t find the menu option on the watch or in the app?

    1. Avatar

      Now, with firmware 2.6, my F4 counts only half steps then before with vertion 2.3. I have just walk about 30 steps to verify it and the counter has not been changed at all.

  26. Avatar

    I have started my sport activity to swimming. But after finishing it I cannot find any history of or report this activity in the F4 smartband nor in the application.

    1. Avatar

      Hello Dario, if you choose the swimming mode, you can check the data and after sports, connect to your phone, you can check the data in the Fundo app.

        1. Avatar

          Hello Dario, please go to the sport history, after synchronization, you can check it in the app.

  27. Avatar
    Sandro correa

    Recebi a smartband N01 F4 há três dias e estou decepcionado, pedômetro impreciso e o monitor de sono não funciona.

    1. Avatar

      Hello Andy, you can only use the stock clock face, go to the clock face interface, long press to use the selected clock face.

  28. Avatar
    Kalin Iliev

    Hi, Jon!
    I have updated to 0.2.6 and it was well for the first few days, but after that the band started to freeze the step counting, usually during the afternoon. It starts to count them only after band restart and with some delay too. This was noticed on two bands.
    Other problem from 0.2.3 and 0.2.6 is the not accurate data for altitude, UV and atmospheric pressure – I live in Sofia, the capital of Bulgaria, most of the city is located at about 500-550 m high, but the band continues to show closer to 400 m at that location, I have also checked it on two different locations in the country at 50m and at 150m but the band again was off with 200-300m difference from the real altitude.
    Also the weather data is quite random and does not represent the real temperature interval and weather conditions in the location
    It will be good in the next update this to be corrected the band to depict the name of the city, not just “Current city data”

      1. Avatar
        Kalin Iliev

        I think I have found the reason for the steps counting “freeze” in 0.2.6 – if you walk with a normal pace it is OK, but if you start to walk a bit faster, with a little bit bigger movement of the hand, the the band does not count for these movements. That was exactly the way I was walking at 5pm from work to pick up the kids from school and kindergarten – a little bit faster, with stronger hand movements.
        When I discovered this I have experimented on the same path but with normal walk pace and the counting of the steps was proper now.

  29. Avatar

    How do you change the time from 24hr to 12hr, degrees from C to F and KM to Miles?? Tried and can’t find a way to do this.

    1. Avatar

      Hello Justin, about the time zone, you just need to set your phone 12 hr format. But it is not possible to change the temperature unit. 😐

  30. Avatar

    I’m liking the F4. what does it mean when the F4 displays a checkmark? The clock face will go to sleep so the display is dark. Infrequently, the face will display a checkmark.

  31. Avatar

    Hello,

    Thank you for the best band in market. Please add BP and SPO2 also to the hourly HR monitor. Please allow data to be shared with Google fit

    1. Avatar

      Hello Nani, thanks for your suggestion. 🙂 But it is a pity that this app doesn’t support sharing data.

    1. Avatar

      If you try to use the heart rate monitor, it should light up, otherwises, the sensor is damaged.

  32. Avatar

    I work nights, I sleep from 5 or 6am to 1 or 2pm. Is there a way to adjust this?
    The watch has a setting to track cycling but I cant find it on the app.
    Is there a way to have the PB and blood Oxegen checked and tracked automatically like the HR?
    Thanks

  33. Avatar

    Hello Jon,

    help me please

    1. Altitude is wrong, usually is 376, good value is between 140-180
    2. Blood press usually is 124/81, good value is between 150/90
    3. Heart rate in resting is between 70-90, good value is 60 and in warm up is also between 70-90, good value is between 120-130

    firmware is 0.2.6, latest Fundo version and Andorid 7.1.1.
    thanks.

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